SERVICE


After-sale service principle: "ONE-TWO-THREE"
"ONE"-Reply after one quarter
"TWO"-Solve problems within two days

"THREE"-Three guarantee:the fastest action, the highest standard, the most satisfactory


Basic service:
Pre-sales: We may design the best purchase solution for customers before they purchase
After-sales:We may offer the most comprehensive operation training for users after they purchase

Whole process: We may provide lifelong maintenance when users are using 


Engineering construction:
Before construction: visual management consulting and stereo construction design for road traffic construction projects

Whole process: recommendation for project construction information and support for project construction convenience


Basic Promise:
1. One year warranty for all GENY products
2. User can consult any technical problems through telephone,email and online software randomly and get invitation for "New Products Presentation" and "Special Seminar" hold by GENY.
3. GENY have enough stocks for all components and can offer door-to-door,factory and long-range service according to users.